Tag Archives: business models

Old and new automative – a re-run of old and new media?

Tesla S

The battle between electric cars and traditional cars will follow the same lines as the battle between new and old media – here’s how.

The first reaction of old media to the arrival of the internet was to dismiss it as irrelevant.

Then, as the internet became more accepted traditional media companies dabbled, setting up websites but with the same content as you could get in old media – and often with real obstacles (like having to log in with the subscription number which was on the polythene wrapper you threw away).

Then, as the march of new media became ever-more serious they started buying internet companies so they could own some of the magic – think News International’s disastrous purchase of MySpace.

Only after many years, as the relentless economic logic continued to bite, did they start divesting the old titles and investing (buying or launching) in new online and mobile brands.

This was a very painful cycle and affected many well-know giants of old media  – think EMAP, for instance.

My belief is that this same cycle will happen with electric cars. I’d say we are just out of the first stage where the traditional car companies dismiss electric cars as irrelevant, niche and unlikely to catch on. Tesla, however, has challenged that view and we are moving into the second stage where traditional car companies are building and marketing their own electric cars.

First, they focussed on hybrids. These are like the old/new media bundles which traditional media companies were so keen to foist on their customers. Hybrids are cheaper to fill up than conventional cars, but they are more expensive to buy and being more complex than conventional cars will probably work out more expensive to service. Thus the car companies have something which they hope looks green but which doesn’t challenge the economic status quo – servicing is where the money is made in the car cycle.

But, as Tesla has shown, there is a future which is entirely electric – and it’s much simpler, much cheaper to run and doesn’t require anything like the same level of servicing – as there are many fewer moving parts.

Of course, currently the achilles heel of the electric car is the cost. But this is almost entirely driven by the cost of the batteries (which also provide less range than consumers would like). And battery technology is undergoing a surge of investment and there will be dramatic developments both in the efficiency and cost of batteries.

In media the economic differences between old and new were in production costs. Paper, ink and distribution were really significant costs which new media avoided entirely thus the cost disparity was startling. The revenue model, though, which was solid for old media (advertising and subscriptions) was much more problematic in new media – proliferation mean subscriptions were hard to establish and advertising rates were very, very low indeed, at least compared to paper.

So new media’s challenge was to innovate around the revenue model and once the innovation started to pay off effects on old media competitors could be profound. In the world of cars the revenue models are going to be pretty similar and at parity (at least until truly self-driving cars arrive). The cost model is where the battle is going to be fought – and won by the electric car industry.

At that stage the traditional car companies will be propelled into the next stage: they will start buying innovative  start-ups in order to own the magic. This is likely to be doomed to failure (again, think MySpace) because of the dynamic famously described by Clayton Christiansen in the Innovator’s Dilemma. Traditional car companies will continue to think like traditional car companies for years to come and they will kill the very innovation they seek to acquire.

Only after the snowball really starts rolling down the hill and the economic pain really starts piling up will we see the kind of changes we are finally starting to see in media. By then it may well be too late for some of the well-known brands which have been with us through the halcyon days of motoring.

At least, that was the likely scenario before Volkswagen was caught in a massive fraud aimed at skirting environmental controls. It seems pollution ceilings in the US (and maybe the EU) are now high enough that it’s making it hard to produce the performance without cheating. The legally-enforced remedy, when it comes, could well end up pushing conventional cars back just when advancements in electric cars continue pushing impressively forward.

It could be that when we look back at the history of the migration of the world to electric cars the Volkswagen moment is seen as the turning point.

 

The death of a business model

A man came to the door last night to try to sell me a framed photograph of my house taken from his light plane.

Fifteen years ago, a couple of years after we moved in, the same thing happened. That time I was fascinated to see the image – I had never seen my house from that perspective before. I can’t remember what I paid, but it wasn’t cheap, and I was happy to pay.

This time I declined. I am now so used to seeing my house from the air there is no novelty anymore. What’s more, I’m confident that the image on the web will be updated regularly – not the case with the picture on the wall.

The doorstep seller argued that his photograph was much better quality and seemed a little cross that I wasn’t buying. I can only guess that is because he got the same reaction at every door. This is the innovators dilemma at work; web imagery is already good enough for most of us, and they will get better and better, that much we can be confident of.

 One more business model bites the dust….

Paying (or not) online

The continuing – and ever-more raucous – debate on paid content online got me thinking about what I pay for and why. Here’s the list:

  • MobileMe – not sure why I pay for this, except that I was caught up in the hype and haven’t got round to doing anything about it. There are probably better services like Dropbox, but there you are…
  • Flickr – I’ve been a Pro user for a long time, inspired to pay extra to remove the monthly upload limits.
  • Remember the Milk – I upgraded to paid status in order to sync this excellent to do list program with my iPhone
  • MindMeister – an online mind mapping tool which is really superb. I upgraded to remove the cap on charts which I could create and share.
  • Evernote – a brilliant note application . I was managing fine with the free account until it became really useful and I found myself dangerously near my monthly limit. I was happy to upgrade
  • Wall Street Journal – just because….I have subscribed for a long time. Would I miss it if my subscription lapsed? A bit I suspect…
What’s interesting about this list is that with the one exception on the end of the list what I pay for is functionality rather than straight content. In all those cases the services offered have many competitors but I was tempted to eventually pay be trying the service out, often for a long time, and really getting used to the value it provided.

All these services offered rich functionality, but there was a restriction which would only become an inconvenience if I was getting a lot of value (and use) out of the service – but not until (that is the important point). Those services which tried to get my money by crippling the service until I paid, didn’t convince me to become a customer as I never got beyond the (irritated) experimentation stage.

I’m more and more convinced that this kind of model is the one with the most legs on the web right now, and I expect we will see a lot more currently free services offering this kind of “freemium” model, described so well in Chris Anderson’s recent book . This is the model that, in the content world, the FT is trying with its article limit.

It’s a model well worth studying more.

Posted via email from jmuttram’s posterous